Our hotel complies with laws and regulations regarding the protection of personal information. The personal information collected by our hotel refers to information that can identify a specific individual, such as an individual's name, date of birth, and address (including information that can be easily used to identify a specific individual by comparing it with other information).
Collection of personal information
In order to provide services to everyone who uses our website, we may collect personal information such as your name, address, telephone number, email address, etc. We may also ask you questions about other items, but these, with the exception of the minimum necessary items, are voluntary and can be selected and answered by you.
Disclosure of personal information to third parties
As a general rule, the personal data of guests collected by the inn will not be disclosed to any third parties, except in the following cases:
- To respond to inquiries and to contact you for confirmation
- To inform customers of special events (events, campaigns, etc.) and information about new accommodation plans
- To conduct analysis to improve our products and services
- To provide services tailored to you
- To verify your identity and confirm the details of your inquiry
Management and protection of personal information
The inn will properly manage the personal information of guests collected and will endeavor to prevent loss, destruction, falsification, unauthorized access, leakage, etc.
Disclosure, correction, and deletion of personal information
We strive to keep personal information as accurate and up-to-date as possible. For requests for disclosure or deletion of personal information, please contact us directly at the address listed below. In order to prevent personal information from being leaked to third parties, we will only respond to requests made by the customer themselves if we can confirm that the request is made by the customer themselves.
Revision of the Personal Information Protection Policy
We will review and revise our privacy policy (personal information protection policy) as appropriate. Revised privacy policy will be posted on our website promptly.
Contact details
For inquiries regarding our privacy policy (personal information protection policy), please contact us.
| location | 〒395-0304 503-294 Chisato, Achi Village, Shimoina District, Nagano Prefecture |
|---|---|
| TEL | 0265-43-2611 +81 265-43-2611 |
| FAX | 0265-43-4123 +81 265-43-4123 |
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